Author: CHARITY MWANZIA

Charity is a business management consultant with seven years under her belt. She is the Founder and CEO of Ianstar Ltd. She is a seasoned logistics, strategy and customer service professional with a passion for excellence and a history of helping businesses meet company goals, implement strategy, develop capacity, utilize consistent and best practice, adapt to new situations and challenges in an agile, efficient, cost effective manner while achieving customer satisfaction and loyalty. She has put together a team that has developed strategies and consulting tools, delivered business process audits and training programs to SMEs in multiple sectors, corporate clients and government agencies within Kenya and beyond. She holds a Master of Business Administration Degree in Strategic Management from The University of Nairobi and an International Diploma in Logistics and Transport from the Chartered Institute of Logistics and Transport, a Bachelor of Science (Education- Mathematics) Degree from Egerton University and a Certificate in Customer Service from the African Advanced Level Telecommunications Institute. She is the Board secretary of the Courier Industry Association of Kenya and a member of the Kenya Institute of Management. Kindly check out more of the Ianstar Ltd team’s work on